Friday, March 13, 2009

How to Uninstall Office Genuine Advantage Notifications (KB949810)

Yesterday, My Vista said new important updates are available and I let it update without knowing what it was. Then after restarting I get an error message "This copy of Microsoft Office you are using is not genuine. We apologize for the interruption. The Microsoft Office program has not passed validation. For more details and to identify the most appropriate way to obtain a genuine copy of Microsoft Office, click More Info.

Bloody hell, it came with the laptop and frankly I don’t know. Anyway I don’t have right now any job and have just money to survive for 2 months. Need to find the job within that period and quick. Well that is another story.

Back to the point, I found it was Microsoft latest released office update KB9810 also known as OGA (Office Genuine Advantage). I tried to uninstall the normal way but it didn’t show under "Control Panel", "Add Remove Programs" list even if "Show Updates" checkbox was ticked.

Doing some research, I found:
“According to the Microsoft Director of Genuine Software Initiative this OGA validation process was designed catch the users of non-genuine Office products. Users will receive a pop-up dialog box alerting them their Microsoft Office software is not genuine. The customer will receive this dialog box the first time they open an Office application every day, and again 2 hours later for next month. Users can also receive information on how to learn more about the issue if they click more info link. Eventually Microsoft wants illegal users to acquire genuine copy of Microsoft Office. After receiving these dialogs box notifications for 30 days, Office applications will be marked with a visual reminder that the copy of Office is NOT GENUINE. Both the dialog box and/or the visual reminder will disappear once the customer gets genuine Office and/or uninstalls the non-genuine Office products. None of the visual cues presented will impair a customer from accessing their data or preparing documents.”
Read more at http://en.wikipedia.org/wiki/Office_Genuine_Advantage

After being nagged by the message, I researched for the solution to stop the message. I figured out 3 solutions and 3rd solution worked for me. Go ahead and try them:

Solution 1:
Simply RESTORE to last well known good working restore point before Feb,10th 2009.

Revert back to previous state, If you have a full backup you can restore from your good copy of the backup and remember to decline that update (KB949810) and not install it anywhere again in future because its optional "voluntary Microsoft update".

Solution 2:
  1. Open your computer
  2. Write in the address bar:%SystemRoot% / System32
  3. Menu, select "Tools" and then "Folder Options ..." tab and "View" is selected, make sure that "Show hidden files and folders" and uncheck "Hide extensions for known file types" then press "OK"
  4. Find all files that start with OGA (find files with the extension. Dll and. Exe) and rename the file as a substitute. Old
  5. Check if this is in the same folder as the file and rename WgaTray.exe to WgaTray.old and OGAAddin.dll to OGAAddin.old
  6. Replace display options files as they were initially - See section 3 (optional)
  7. Restart your PC


Solution 3:
  1. Run this DOS command at C:\>
  2. MsiExec.exe /uninstall {B148AB4B-C8FA-474B-B981-F2943C5B5BCD}


You will be prompted if you are sure you want to uninstall. Click ‘Yes’
This will uninstall the OGA notifier 1.7.0105.35.0.

This solution worked for my Vista and may be it will work for your XP too.

Happy computing!